Pankaj Kumar
Deputy Area Manager | Hospitality, Customer Service
- Role
- Deputy Area Manager at Samosa express Pvt Ltd
- Location
- Amritsar, PB, IN
- LinkedIn followers
- 500 followers
About Pankaj Kumar
Operational Excellence: Conduct regular site visits to ensure adherence to SOPs, food safety, hygiene, and cleanliness standards.Financial Performance: Drive profitability by analyzing P&L, maximizing sales targets, controlling costs, and managing inventory.People Management: Recruit, train, and mentor Store Managers; manage performance, address staffing issues, and foster a high-performing culture.Customer Experience: Monitor online reviews, maintain consistent brand standards, and resolve escalated customer complaints.Strategic Growth: Support new store openings, implement marketing initiatives, and identify opportunities for growth.
Experience
Deputy Area Manager
Mar 2026 — Present · Chandigarh, IN
Education
Frankfinn
hospitality,traveller & customer service , Hospitality Administration/Management
Frankfinn
Hospitality,Traveller, Coustomer Service, Hospitality and Recreation Marketing Operations
2015 — 2016
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