Pankaj Kr. Jha

Customer Support Engineer @NIHON KOHDEN INDIA

Patna, IN

Handling Breakdown, Applications & Installation Calls of IVD & ME Instruments.2. Maintaining Proper Preventive Maintenance of the Instruments in given time period with same time generating apropriate revenue through AMC & Spares.3. Proper handling & troubleshooting the queries of application and instrument related Problems in all the segments(either IVD or ME) Via Phone calls or Proper Site Visit at given framework of time period by the company.4. Generating proper customer relationships and satisfaction by providing the quick time service via earned knowledge & skills, hard-labours and good commitment.5. Providing post sales application training after the Installation of the instruments at customer sites.

Bihar Intermediate Education Council

Higher Secondary

Magadh University

Bachelor & Master

Sikkim Manipal University

MBA.