Pankaj Barik
401K I| Money out | Team Management || RCA || US retirement |I Defined Contribution || Quality Check||
- Role
- Process Specialist at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pankaj Barik
Highly skilled Process Specialist with extensive 5 years of experience in managing Defined Contribution, Defined Benefit, and retirement plans. Proficient in overseeing money-out operations, executing transaction processing, andproviding exceptional customer service. Demonstrated leadership capabilities with a keen focus on root cause analysis. Eager to leverage supervisory expertise and organisational acumen in a reputable company that prioritizes dedication,hard work and innovation.
Experience
Process Specialist
Sep 2022 — Present · Hyderabad, IN
Executed institutional client transactions with prioritization on accuracy, completeness, and adherence to specific clientdirectives, and IRS guidelines for fund disbursements Supported leadership by overseeing workflow, addressing inquiries and escalations, and managing documentation andRoot Cause Analysis (RCA) reports during managerial absence. Act as Primary point of contact for new 401k clients throughout the onboarding process. As a part of Money-In willbe responsible for processing contributions made by employees and employers to our company\'s 401k plan. Thisincludes ensuring that all contributions are received and processed accurately and in a timely manner. Managed high-value transactions, including processing Enrollments, Provide Plan Admin and super admin access toclients/ Employee as well, and executed database updates for client and company information alterations, such asname and federal ID changes. Oversaw 401(k) plan contributions, ensuring precise and prompt processing of employee and employer contributions,collaborating with the Benefits team to maintain compliance with federal and state laws. Enhanced operational efficiency by troubleshooting and rectifying process issues through established protocols, leading toa 12% improvement in team performance. • Resolve discrepancies related to 401k contributions and transaction. Alsosupport to employees and plan participants with questions related to 401k contributions and transactions.
Education
Ravenshaw University
Bachelor's degree, Information Technology
2013
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