Abhishek Pandey
Assistant Manager @IndiaMART InterMESH Limited
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WORK HISTORY
Assistant Manager @IndiaMART InterMESH Limited
Noida, IN
1: Orchestrating seamless operations and optimizing service delivery processes to exceed customer expectations.2: Implementing strategic initiatives to enhance service quality and operational efficiency.3: Spearheading a dynamic team to ensure prompt resolution of customer queries and issues.4: Leveraging data-driven insights to streamline workflows and improve service performance metrics.5: Collaborating cross-functionally to integrate best practices and achieve service excellence.6: Innovating customer service strategies to foster loyalty and satisfaction.7: Assisting in developing and maintaining robust customer service policies and procedures.8: Monitoring service levels and implementing corrective actions to uphold service standards.
EDUCATION
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Commerce - BCom
Rani Laxmi Bai Memorial School (R.L.B.)
High School Diploma
Randulari Kanaujia Inter College
Intermediate
Indira Gandhi National Open University
Bachelor of Science
ABOUT ABHISHEK PANDEY
At SolarSquare as a Senior Key Account Manager, I focus on fostering strong relationships…
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