Akanksha Pandey
Account Strategy, LinkedIn India
- Role
- Senior Customer Success Account Manager at Linkedin
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akanksha Pandey
Accomplished Enterprise Account Director with 17+ years of experience driving exponential revenue growth across global accounts. Proven expertise in developing and executing go-to-market strategies, managing full sales cycles, and engaging C-suite executives to close high-value, complex deals. Demonstrated history of achieving 20–50% year-over-year growth by identifying whitespace opportunities and aligning solutions with clients\' strategic transformation goals. Skilled in leveraging AI-powered tools, strategic account planning, and delivering impactful presentations using Gainsight, Tableau, Salesforce, and Oracle Database.Have worked in both Sales / Account Management and Customer success roles and understand both worlds, thus delivering strategic value to customers. Help customers realize the full value of their investments. Responsible for customer retention, customer satisfaction, and loyalty by delivering value based solutions, proactive support, and facilitating cross-functional collaboration.
Experience
Senior Customer Success Account Manager
Feb 2024 — Present
Education
Indian Institute of Modern Management (Now BIMM)
MBA, Marketing/IT
2006 — 2008
Balaji Institute of Modern Management
Master of Business Administration
Chhatrapati Shahu Ji Maharaj University
Bachelor of Science
Skills
- Telecommunications
- Analysis
- Team Leadership
- Erp
- Management
- Sales Process
- Market Research
- Business Alliances
- Business Intelligence
- Pre-Sales
- Competitive Analysis
- Selling
- Start-Ups
- Direct Sales
- Team Management
- International Sales
- Solution Selling
- Business Planning
- Project Planning
- Cloud Computing
- Channel
- Business Development
- Business Analysis
- Product Marketing
- Sales Presentations
- Sales Operations
- Professional Services
- Partner Management
- Lead Generation
- Vendor Management
- Product Management
- Consulting
- Key Account Management
- Managed Services
- Saas
- Cross-Functional Team Leadership
- Marketing Strategy
- Enterprise Software
- Sales Management
- Business Strategy
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