Dhruv Panchal
- Role
- Product Systems Engineer at Lockheed Martin
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Dhruv Panchal
Hi, I’m Dhruv Panchal — a Product Manager / PMO professional blending strategic…
Experience
Product Systems Engineer
Aug 2023 — Present · NJ, US
Led a strategic moonshot initiative using CIRCLES product design method to build an app/website for monitoring U.S. Navy battleship data center health(NAS/SAN, storage, IaaS/PaaS, PDU.) with MVP’s conversion rate of 20% amongst B2B and B2C customersEvangelized value prop using VOC integrating usability, research, competitive market analysis from inception to growth of PLMConducted User Acceptance Testing (UAT) as part of Product 0-1, enhancing end-user support with AI, ML, NLQ features, improving troubleshooting ↑ average session duration by 30%, communicated in presentations, reports to leadership via Power BI/TableauImplemented customer-centric (empathy) feedback loops using PRD, TRD: KPI: bounce rate 12% ↓, NPS: 23% ↑ promoters, passivesPrioritization of features, bug fixes using Agile sprint backlog (P0, P1, P2) based on customer feedback, business impact, technical feasibility resulting in revised app to drive 40% ↑ feature adoption lower defect density by 10% and ↑ avg session duration by 12%Led user research initiatives improving UI/UX CSAT score by 20% for 10k U.S. Navy users with AARM method (product metrics) conducting simulations, prototype testing, product validation, roadmap reducing risk mitigation 20% ↓ during reconciliation Boosted revenue by $350K ↑and profit 20% ↑ eliminating manual reptitive processes using automation per high impact GTM strategy
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