Sushil Panchal
Workshop Manager
- Role
- Workshop Manager at Nsr
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Sushil Panchal
9 Year\'s excellent knowledge about heavy, commercial & pessnger vehicle including Tata, Eicher, Ashok Leyland, BharatBenz, Volvo, vehicle maintenance & service. Good exposure & hands on experience of tyre service, tyre management, cost reduction, FE analysis & tyre related all technical parameters. Friendly and resourceful with strong communication skills and ability to ask right questions to assist technicians with diagnosis. Effectively builds loyal and long term relationship with vendors.
Experience
Workshop Manager
Nov 2022 — Present · Indore, IN
Conducting routine maintenance like vehicle service, replacing fluids, etc. to increase vehicle functionality and longevity.• Attended requests of the service desired and explained the repair and service order.• Handled the Driver complaints and ensured high satisfaction standards.• Guided employees in handling difficult and complex problems and in resolving escalated complaints and disputes.• Examines the vehicles to analyze extent of damages and malfunctions.• Analyzed the work orders and discussed work with employee.• Coordinating with vehicle, Battery OEM/Dealer for vehicle service or breakdown.• Maintain daily vehicle breakdown, maintenance records.• Insurance work and Rework of accidental vehicle• Tracking the vehicle and attend vehicle issue at Pan India Level.• Liaise with drivers, workshop staff & other team members to ensure seamless operations.• Handing vehicles AMC & warranty related issues.• Tracking of purchased order & GRN of new parts.
Education
Royal College of Technology, Gram Hatod, Indore
Bachelor of Engineering - BE
2010 — 2014
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