Pam Treadwell

Senior Process Manager (Work from Home) @Capital One

Lakeland, FL, US
EMAILS
p••••••••@capitalone.com
MOBILE NUMBERS
+16•••••••75

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WORK HISTORY

Sep 2022 — Present

Senior Process Manager (Work from Home) @Capital One

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Lead a team to deliver improvements to processes and materials. Prioritize, plan, oversee delivery, monitor, and report on improvements or redesign initiatives. Collaborate on project teams and broader enterprise initiatives to represent operations on changes that may impact department processes or materials. Effective collaborator across departments, which resulted in increasing throughput while decreasing time from inception to publish date-Redesign prioritization meetings to be more inclusive in agenda and prioritization of items-Implement new communication processes to ensure leaders across departments are up to date on initiatives-Coach and train KM authors/ Innovation station lends on processes, performance targets, and goals -Create Efficiencies to shorten the time to publish items while maintaining a high level of quality.

SKILLS

Account ManagementFinancial AnalysisSalesCoachingProgram ManagementCredit AnalysisPortfolio ManagementCreditLeadershipCustomer OrientedForecastingSales ManagementAutomotiveIndirect LendingTeam BuildingTeam LeadershipManagementBusiness DevelopmentDealer MarketingProcess ImprovementStrategic PlanningTrainingLong-Term Customer RelationshipsBankingCustomer SatisfactionCaptivesRisk ManagementRelationship ManagementAnalysisCustomer RetentionCustomer ServiceFinanceDealer RelationshipsPerformance ManagementLoansUnderwritingNegotiation

ABOUT PAM TREADWELL

Innovative and creative leader and recent MBA graduate with extensive experience in data…

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