Pam Reed

About Pam Reed

p•••••••@yahoo.com Silicon Valley/Bay AreaStandOut Strengths: Provider / AdvisorGallup CliftonStrengths: Includer / Developer / Responsibility / Relator / PositivityAn ambidextrous leader who thrives in a fast-paced environment creating and executing innovative and results- oriented communication strategies and programs that inform, inspire, and engage audiences.Fluent in conceiving, and executing change management frameworks, distilling complexity to clarity, and building change-ready organizations.I build strong stakeholder and customer relationships to understand vexing problems and develop win-win solutions. Versatility to adapt leadership style to the situational need, attention to detail, and user experience allow me to transform organizations across semiconductor and multinational digital communications technology corporations. Innovative leader, collaborator, and influencer. Leads teams and cultivates cross-functional advocates that drive results across key service lines and channels. Trusted advisor to global communicators and C-Suite. Provides stakeholders insight and guidance, builds trust, consensus, and alignment.Learning Junkie:\"Teaching security to those who secure\"Super Powers:*Building Trust*Squelching Chaos *Advising with Clarity *Building Workforce Muscle *Passionate People

Experience

1. Communication Program Manager, Offer Security, Privacy & Business Assurance

   Cisco

   Jul 2014 — Present · Santa Clara, CA, US

   Strategic Communications and Program Management; including transformational strategy and messaging to mature global security/privacy programs, and incident response. Educate the workforce to drive security / privacy readiness and reduce security debt.(Nov. 2018 to present)• Strategic Communications/Customer Experience; including development of communications around new customer experience disciplines to embed customer-focused behaviors and cultural mindset change enabling customer success objectives.(Nov. 2017 to 2018)• Communications Strategy Lead-Customer Experience, Data Protection and Privacy; including program communications strategy, roadmap, training and change communications.(Nov. 2015 to 2017)• Communications Strategy Consultant, including communications and change management strategy development.(July 2014 - Nov. 2015)Skills: Communication | Data Security/Privacy | Change Management | Risk Management | Employee Training

Education

• SJSU

  Marketing Communications Certification, Marketing/Marketing Management, General

  1995 — 1996

Skills

• Communications Programs
• Market Research
• Business Development
• Online Marketing
• Digital Marketing
• Project Management
• Lead Generation
• Vendor Management
• Advertising
• Competitive Analysis
• Contract Negotiation
• Start-Ups
• Creative Direction
• Cross-Functional Team Leadership
• Marketing Strategy
• Strategic Partnerships
• Strategic Communications
• Online Business Optimization
• Program Management
• Product Launch
• Crm
• Online Lead Generation
• Public Relations
• Internal Communications
• Business Strategy
• Integrated Marketing
• Performance Measurement
• B2b
• Internet Business Strategy
• Internal & External Communications
• Social Media
• Negotiation
• Marketing Management
• Strategy
• E-Commerce
• Change Management
• Marketing
• Local Search Optimization
• Corporate Communications
• Leadership