Pam Hooke
Sr Manager, Employee & Labour Relations @Metrolinx
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WORK HISTORY
Sr Manager, Employee & Labour Relations @Metrolinx
EDUCATION
Yale University
Certificate, Science of Well-Being
Lakehead University
Bachelor’s Degree, Political Science and Government
York University
Post Graduate Certificate, Alternate Dispute Resolution
Sheridan College
Post Graduate Certificate, Human Resources Management
SKILLS
ABOUT PAM HOOKE
As a seasoned HR professional with expertise in Employee & Labour Relations and HR Business Partnership, I specialize in fostering fair, effective, and collaborative workplace environments. With a strong background in leadership development, grievance arbitration, dispute resolution, and strategic HR planning, I support organizations in navigating complex employee relations challenges while building positive relationships among management, unions, and staff.Having worked with large and diverse public-sector organizations, I bring extensive experience in managing union grievances, developing HR strategies, crafting policy, and advising on employee management best practices. As a Mediator, my passion for alternative dispute resolution enables me to resolve conflicts effectively while coaching and mentoring teams to thrive in an evolving workplace. My focus on collaboration, clear communication, and integrity has consistently contributed to the resolution of complex issues, enhancing workplace relations and employee engagement.
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