Pamela Reed

Head of Trade and Customs, Americas Operations @Pandora

Baltimore, MD, US

Develop and implement trade and customs policies aligned with organizational goals and regulatory requirements, staying updated on changes in international trade regulations and customs laws to ensure compliance.Utilize the Harada Method to foster a culture of continuous improvement within the team, setting ambitious goals and embracing innovation for excellence.Create long-term strategies to optimize trade operations, reduce costs, and manage risks. Leverage trade agreements and preferential tariff programs to boost competitiveness.Oversee customs compliance, ensuring accurate classification, valuation, and documentation of goods. Conduct regular audits to assess adherence to customs regulations and internal policies.Collaborate with internal stakeholders, including supply chain, finance, legal, and sales teams, to integrate trade considerations into business processes. Engage with external partners such as third-party warehouses, freight carriers, customs authorities, trade associations, and customs brokers to address compliance issues and streamline operations.Identify opportunities to optimize duty payments, reduce customs clearance times, and enhance supply chain efficiency. Assess and mitigate risks related to trade compliance, including tariff changes, trade disputes, and customs audits.Implement risk mitigation strategies to safeguard against disruptions. Provide training on trade compliance, customs procedures, and best practices. Establish and monitor key performance indicators (KPIs) to gauge trade and customs operations\' effectiveness and apply corrective actions as needed.Represent the organization in trade forums, industry associations, and government consultations, advocating for favorable trade policies and regulatory reforms. Develop contingency plans to address potential disruptions and mitigate risks from trade-related crises, such as customs delays or regulatory non-compliance.

Southern New Hampshire University

Bachelor of Science - BS, Operations Management, Logistics and Transportation

Southern New Hampshire University

MBA