Pamela Morrissey
Operations Director | Enterprise Project Manager | Support, Vendor and Customer Experience Leader
- Role
- Director of Energy Support at Cargas Systems
- Location
- Gettysburg, PA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Pamela Morrissey
As a Senior Operations Leader, I combine strategic portfolio management with…
Experience
Director of Energy Support
Jan 2022 — Present · Lancaster, PA, US
Education
Duquesne University
Master of Business Administration - MBA
Duquesne University
Bachelor of Business Administration - BBA
Skills
- Call Center
- Team Building
- Customer Service
- Coaching
- Customer Experience
- Strategic Planning
- Sales
- Project Management
- Management
- Employee Relations
- Tourism
- Budgets
- Customer Satisfaction
- Change Management
- Event Management
- Workforce Planning
- Avaya
- Virtual Teams
- Cisco Technologies
- Cross-Functional Team Leadership
- Hospitality
- Telecommunications
- Forecasting
- Scheduling Tools
- Real Time
- Facilities Management
- Intelligent Call Routing
- Staffing Models
- Financial Forecasting
- Analysis
- Call Centers
- Program Management
- Project Planning
- Employee Training
- Leadership
- Strategy
- Operations Management
- Performance Management
- Virtual/at Home Contact Centers
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