Pamela Lemus Villagrana
Business Analyst @360 Site Services Inc
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WORK HISTORY
Business Analyst @360 Site Services Inc
Coquitlam, BC, CA
Billing cycle of Hydro-Vacs, Semi-Vacs, Dry-Vacs, Water Trucks, Aggregate Sales, Regulated and Non-Regulated disposals.• Establish and monitor billing indicators, KPIs, and quantitative analyses, providing a detailed overview of payment status and overdue days for outstanding invoices.• Analyze fuel price and consumption patterns, monitor daily fluctuations in the base price, and execute monthly trend analyses. Develop a formula to calculate fuel surcharge fees for clients based on analytical findings.• Establish rates for customers and conduct ongoing monitoring of the market by cost research benchmarks for competitive analysis and provide business recommendations to internal stakeholders.• Process documentation related to daily jobs, review Work Orders, Bill of Ladings, scale tickets, dump slips, driver’s timesheets, and GPS data for trucks, ensuring completeness, compliance, and data integrity for billing purposes.• Manage large-scale pipeline projects with clients such as Michels, KLTP, and Banister. Review contracts, and submit reports following contractual requirements. Track authorized budgets, request change orders, manage onboarding processes, and provide training for drivers.
EDUCATION
Douglas College
Post-Baccalaureate Diploma
Universidad Nacional Autónoma de México
Bachelor of Business Administration - BBA
ABOUT PAMELA LEMUS VILLAGRANA
Qualified and reliable Data Analytics and Corporate Finance professional with over 8 years of experience. Results-oriented with strong focus on customer service, extensive knowledge and experience in Payments Industry, Financial Services, Business Intelligence and Data Analytics. Dedicated and meticulous to analyze data and utilize insights for continuous business improvement. Strategist with a successful track record in project implementation and innovation. Proficient in interpreting business indicators for effective decision-making. Highly reliable, ethical, and trustworthy asset, detail-oriented team member capable of managing multiple tasks simultaneously to achieve organizational goals and growth of the business.
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