Pam Smith

About Pam Smith

As Education Coordinator, Pam brings over 25 years of education/training experience to…

Experience

1. Education Coordinator

   Asm International

   Jan 2021 — Present · Materials Park, OH, US

   Receives customers\' requests by telephone, email or mail, analyzes requests, provides information requested or ascertains who can best provide the information• Review expense reports of instructor’s adherence to ASM Travel Policy• Issue, track and maintain instructor records – travel policy, contracts, purchase order, contractor invoice, expense form• Coordinate local hotel reservations for instructor travel • Administer and manage all planning details for lecture and lab courses held at ASM HQo Ordering office supplies, classroom supplies, and lunch for students.o Set up classrooms the day before classes start• Administer and manage all planning details for Virtual courses• Primary point of contact for students and instructors verifying their needs are met for the class• Manage ordering and delivery of material for courses with the Education Content Developer• Resolves member and customer questions related to orders.• Enters billing details into billing system including customized courses (SalesForce)

Education

• Rocky River High School - Class of 1980

  High School Diploma

  1976 — 1980

Skills

• Human Resources
• Employee Engagement
• Recruiting
• Hris
• HR Policies
• Deferred Compensation
• Onboarding
• Leadership Development
• Employee Relations
• Talent Acquisition
• Management
• Marketing
• Benefits Administration
• Organizational Development
• Succession Planning
• Event Planning
• Personnel Management
• Leadership
• Customer Service
• Training
• Organizational Effectiveness
• Policy