Pamela Colpo
User Experience Designer @The Guitar Center Company
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WORK HISTORY
User Experience Designer @The Guitar Center Company
Los Angeles, CA, US
Designed and implemented multiple successful web and mobile applications, for Guitar Center and Musician\'s Friend.• Conducted Customer Experience research, benchmarks, and interviews aiming to validate the current \"path to product\" flow inside the customer acquisition funnel, searching for new growth opportunities. • Conducted user research, usability testing, and interviews to gather feedback to inform design decisions. Designed user-centered interfaces for multiple web and mobile applications. • Presented UX research findings and solutions to points of friction.• Worked with cross-functional teams, including upper-level stakeholders and engineering, to ensure a seamless end-to-end user experience.• Contributed to the creation of the Design System, researching, testing, and designing reusable components in Figma, and its implementation on Zero Height.• Created high-fidelity wireframes and prototypes in Figma and conducted usability tests to validate experiences and iterate the design process.• Created user-friendly responsive designs and components for E-commerce.
EDUCATION
Panamericana . Escola de Arte e Design
Design
Memorisely
User Experience Research
The Interaction Design Foundation
Mobile User Experience
Centro Universitário FMU | FIAM-FAAM
Bachelor of Arts - BA
ABOUT PAMELA COLPO
User experience designer (UX/UI) with a strong background in designing digital, and, physical products. Experience managing design teams and using design systems to create consistent branding across multiple platforms. Utilizing my skills in storytelling, research, and design thinking to create intuitive and effective digital experiences and user-friendly designs. In my current role, I work on a variety of eCommerce projects, designing intuitive and user-friendly experiences for customers.
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