Pamela Stockdale-Villanova

SVP, Chief Digital & Operations Officer @American Eagle Financial Credit Union

Peru, NY, US
MOBILE NUMBERS
+18•••••••43

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WORK HISTORY

Mar 2026 — Present

SVP, Chief Digital & Operations Officer @American Eagle Financial Credit Union

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EDUCATION

2002 — 2004

Connecticut School of Finance Management

Certificate, Financial Services Management

2014 — 2014

ABA Stonier Graduate School of Banking - Wharton Leadership

Wharton Leadership Certificate, Organizational Leadership

2015

New England College of Business

BSBA, Business Administration and Management

2008 — 2010

ABA Stonier National Graduate School of Banking

Certificate of Completion, Financial Services Management

SKILLS

Branch BankingConsumer LendingCreditProcess ImprovementFinancial ServicesBankingRisk ManagementCommunity BankingCustomer RelationsEbankingOperations ManagementManagementCustomer ServiceMobile BankingCardsRetail BankingBudgetingInternet BankingCommercial BankingFinancial AnalysisRemote Deposit CaptureBusiness Process ImprovementLeadershipSalesProject ManagementBudgetsFinance

ABOUT PAMELA STOCKDALE-VILLANOVA

I help organizations find the patterns underneath their problems, then build the people, processes, and systems to solve them for good.Across financial services and operations leadership, I’ve helped organizations close the gap between where they are and where they need to be. Most recently as SVP of Digital Solutions and Operations, I led a full core banking modernization built for improved user experience, usable data, and fintech extensibility. On time and under budget and the team came out stronger.I lead with psychological safety, transparent communication, and a systems thinking lens that helps organizations see not just what’s broken, but why.I work with financial institutions and executive teams navigating change, building team culture, and closing the gap between strategy and execution.I built expertise through challenges that taught me things no classroom could.If you want a thoughtful connection with real operational depth, I’d welcome a conversation.

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