Pamela Saunders
Head of Operations @Serco
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WORK HISTORY
Head of Operations @Serco
SKILLS
ABOUT PAMELA SAUNDERS
Accomplished and commercially driven HR and talent acquisition leader with over 20 years of experience in resourcing, workforce planning, and operational leadership. I specialise in managing large-scale recruitment functions, leading high-performing teams, and delivering strategic talent solutions that drive business results. Currently heading operations for Serco’s in-house contingent labour division, I oversee end-to-end workforce planning, payroll, and compliance for thousands of workers across multiple sectors. In addition to this I also oversee the MSP in place with our recruitment partner and supply chain. Prince2 7 certified, I bring a project management mindset to every challenge and thrive in complex, fast-paced environments where stakeholder collaboration and continuous improvement are key.
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