Pamela Sandoval
Human Resources Specialist @Casino M8trix
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WORK HISTORY
Human Resources Specialist @Casino M8trix
San Jose, CA, US
Day to Day HR functions providing supportive HR services. Main contact for all benefit issues. New Hire Orientation the Spanish speakers. Administer employee benefit programs, Bi-monthly New Hire eligibility notifications, Open Enrollment process from plan review, setting up rate changes in HRIS and Benefit Systems, Communication and Notices to employees. Working with vendors, brokers, and HRIS vendors to build strong working relationships. Support all employees but primarily for Spanish speakers. Support Managers for the Housekeeping and Food & Beverage Kitchen staffing needs. Reviewing on-line and paper applications, pre-screening phone interviews, scheduling on-site interviews, offering positions, and completing the on-boarding process. Process termination process for Voluntary or Involuntary terminations sometimes involving investigations for support for involuntary terminations.
EDUCATION
St Paul's Elementary/High
High School Diploma
Notre Dame de Namur University
Bachelor of Arts (B.A.)
ABOUT PAMELA SANDOVAL
Accomplished in Benefits Programs administration, management and fiduciary responsibilities. Plan design, cost analysis for benefit Health & Welfare programs, ACA updates, Retirement 401(k) plans and grandfathered Defined pension plan. Leave of Absence management, COBRA management, with experience in the regulations for TAA eligibility and extensions. Open Enrollment, Flexible Spending Accounts and Health Savings Accounts administration. Nondiscrimination testing, audits, 5500 filing, maintaining plan compliance. Benefit acquisition enrollment and presentations. Documentation updates, Wellness activities, Life Insurance claim process and additional Voluntary benefit programs plus recognition for excellent Customer Service. Leave of Absence administration, working with TPA or in house tracking, knowledge of State leave programs, ADA, FMLA, STD, LTD working with HR and Management for accommodation needs. Adapt to Excel file tracking leaves, or using vender systems, working with payroll for any paymnets for STD or Company true-up payments. Details: Benefit Plan Design, Benefit liaison for grandfather retiree benefits, Retirement fiduciary and plan administration, committee meetings, investment review, successful compliance filing, annual audit process including successful reduction of DOL $85k penalty to $3k. Open Enrollment process working with vendor and carriers on renewal negotiations, presenting recommendations to management. Coordinated with Vendors OE meetings and health fair representation. Update all communication materials and update policies. Leave of Absence administration tracking leaves in-house and with third party vendor tracking communication, benefit continuation payments, and notification to employees. Resolved escalated issues with a 99% employee satisfaction. Presented Benefits and supported enrollment for Acquisitions. 401(k) QNEC, plan acquisition transfers and plan terminations. HRIS, payroll and vendor system audits and analysis validating data. Start-up company where I was one of two in the HR dept. Generalist duties included New Hire Orientation, Billing Reconciliation, Maintain Employee Records, Non-Exempt and Temporary Recruiting, Event Coordinator, Maintain Cafeteria and Coffee providers, Support VP of HR on special tasks and company activities.
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