Pamela Samuels
Mass Mutual Boston MA
- Role
- Customer Service Sales Associate at MassMutual
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Pamela Samuels
I have a wealth of knowledge in Project Management, Sales, Internal Audit, Loan Documentation, Mortgage Origination, Mortgage Services (Underwriting) and Insurance sales.* Over 30 years of delivering financial products and exceptional customer service to all clients.* Currently with Mass Mutual Society 1851 Team *MLO Licensed in 15 states (FL, GA, VA, OH, PA, TX, MT, NE, WI, MS, TN, WA, OR, CA, NV) and pledge to work quickly and accurately. If you are in need of an experienced Professional in the Financial Services area. Please Call me now.
Experience
Customer Service Sales Associate
Feb 2022 — Present · US
Society 1851 Team member, I work with a team mindset, encouraging individual engagement, new business support, building trust, fostering strong relationships with clients, and doing whatever it takes to get the job done to support Society 1851 Financial Advisors and their Proxy’s. Provide assistance to Society 1851 Financial Advisors and Proxy’s delivering excellent service, financial business acumen, monitor and manage data through various technology tools (Service Now, HIT, HUP Idology, Genesys, MaestroQA, Tableaux, Excel, etc.) owning data-driven performance decisions (demand/capacity, performance/quality, etc.) work to leverage data to influence change within our business. Currently work a remote schedule, thus Interested in working a remote or a hybrid schedule.
Education
Morris College
Bachelor of Science (BS), Mathematics and Computer Science
1985 — 1989
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