Pamela Quezada Miller

About Pamela Quezada Miller

An accomplished and growth-focused professional with progressive experience in managing and directing account management and business development operations while cultivating robust client relationships.My expertise lies in providing top-notch customer service and ensuring maximum satisfaction with offered services to accelerate sales growth. What makes me stand out is my stellar record of identifying client needs and growth opportunities, developing strategic plans, and delivering tailored solutions to drive business success and achieve defined goals/objectives. My demonstrated success in fostering and maintaining long-term strategic relationships with clients, generating revenue, and improving operational efficiency. Instrumental in utilizing data to develop strategies and promote data-driven decision-making and innovation.I am an articulate and refined communicator, proficient in forging and nurturing professional relationships with people of diverse backgrounds. I know what it takes to prioritize tasks and meet all requirements set before me. I am a clear thinker who remains calm under pressure; I handle unexpected changes with ease.As a bilingual individual and daughter of Mexican immigrants, I am proud of my cultural awareness and adaptability to diverse work environments. My personable nature allows me to establish strong connections with colleagues and clients alike.Please feel free to contact me with any thoughts, comments, or questions about my work, I\'m always interested in making new professional acquaintances.

Experience

1. Senior Ecommerce Manager

   Gabb

   Oct 2025 — Present · Lehi, UT, US

   I lead the end-to-end digital marketplace strategy, managing a $1M+ YTD portfolio across Amazon, Walmart, and Target. My approach centers on the belief that marketing drives the first sale, but operational excellence earns every sale after that. By bridging the gap between high-level growth and supply chain logistics, I ensure our digital presence is as reliable as it is visible.Key Contributions & Strategic Wins:Multi-Channel Growth & Strategy: Orchestrated a \"closed-loop\" growth model that tripled organic sales Year-over-Year. I manage the full lifecycle of our digital shelf, from SEO and content optimization to complex inventory forecasting.Walmart & Target Ecosystem Mastery: Directed the full catalog migration to Walmart Fulfillment Services (WFS). By maintaining 90%+ content discoverability scores and 95%+ healthy inventory levels, I’ve stabilized our position as a top-tier seller on major retail platforms.Process Innovation (The Onboarding Team): Identified a critical gap in the customer journey that was driving high return rates. I founded a cross-functional Onboarding Team to move our support model from reactive to proactive, successfully slashing return rates within 14 days.Operational Integrity: Manage the daily P&L and inventory health for all marketplaces, ensuring that aggressive marketing pushes are always backed by the operational capacity to fulfill them.

Education

• Utah Valley University

  Bachelor of Arts - BA, Political Science and Government