Pamela Norris
Head of Digital Operations @Unipro.Io
Signup · Get unlimited contacts
WORK HISTORY
Head of Digital Operations @Unipro.Io
London, GB
At Unipro, I lead the Digital Operations team, focusing on transformation delivery consultancy for enterprise clients. My role involves establishing governance frameworks and delivery standards that ensure excellence across all projects. By leveraging emerging technologies, including AI workflows and strategic process innovations, I help clients navigate complex digital challenges, resulting in enhanced operational efficiency and satisfaction.
EDUCATION
University of St Andrews
MA (Hons), Philosophy
University of Westminster
MA Broadcast Journalism
ABOUT PAMELA NORRIS
Senior PMO Leader with over 15 years’ experience driving enterprise-wide transformation across leading entertainment organisations including BBC, ITV, and Condé Nast. Head of Digital Operations at Unipro, leading the PMO office, QA and Client Services functions. Responsible for governance frameworks, strategic delivery, and transformation consultancy that delivers measurable business outcomes.PMO Leadership Excellence Established comprehensive governance structures and delivery standards achieving 100% on-time performance across 170+ annual projects Strategic transformation consultancy providing enterprise clients with sustainable digital transformation roadmaps Portfolio management and capacity planning ensuring optimal resource allocation and stakeholder engagementIndustry Transformation Expertise Deep understanding of creative and finance industry operational models and the challenges of balancing innovation with systematic delivery Proven track record translating technical complexity into business strategy for senior stakeholders Strategic business case development and enterprise-wide change managementTechnology Proficiency Strategic implementation of AI business tools to automate workflows and enhance delivery efficiency Versatile technology delivery management across AI-enhanced software development, Low-Code solutions, and traditional high-code implementations Administrator-level expertise in project management platforms: JIRA, Trello, Advanced proficiency across multiple CMS platforms including Umbraco, Sitecore, Drupal, and WordPressKey Career Achievements Orchestrated the digital campaign that generated record-breaking online donations for ITV\'s Text Santa appeal Transformed Condé Nast\'s operational efficiency by designing and implementing robust commercial workflow processes Successfully oversaw the management and delivery over 170 digital projects within a single year, maintaining 100% on-time and on-budget performance Conceptualised and launched ITV Food, an integrated vertical content hub that drove 150% traffic growthCore Specialisations: PMO Leadership | P&L Ownership | Enterprise Transformation | Change Management | Portfolio Management | Strategic Planning | Stakeholder Engagement | Digital Strategy | Industry Operations | Governance Frameworks
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.