Pamela Louis

About Pamela Louis

Purpose-driven Portfolio Manager with extensive experience in leading transformation…

Experience

1. Portfolio Manager

   Arrow Electronics

   May 2022 — Present

   Portfolio Management: Directed planning and delivery for a portfolio of global e-commerce websites, B2B portals, specialist web tools, and public-facing APIs, ensuring alignment with business priorities and strategic goals.• Leadership: Guided and mentored Scrum Masters to promote high-performing teams, cultivate a culture of continuous improvement, and drive Agile maturity across the organization.• Cross-Team Collaboration: Successfully improved cross-team collaboration and delivery efficiency, enhancing how teams contribute to shared goals and streamlining communications across departments.• Strategic Roadmaps: Created, maintained, and updated delivery plans and roadmaps, ensuring visibility and transparency through quarterly Program Increment Planning events and monthly sync calls.• Process Optimization: Standardized workflows, tools, and delivery approaches across teams in collaboration with product and development stakeholders, improving efficiency and enhancing cross-team collaboration. Led Ways of Working sessions to uncover process pain points and collaboratively design improvements, fostering a culture of continuous refinement and team empowerment.• Risk Resolution: Proactively identified and resolved impediments, creating structure and momentum in ambiguous environments across multiple workstreams.• Workshops and Assessments: Fostered a culture of continuous learning and Agile maturityo Coordinated \"Possibilities Workshops\" to identify challenges and implement actionable solutions.o Implemented monthly \"Foundation Workshops\" to encourage peer-to-peer learning, foster incremental improvement, and promote a learning environment.o Developed and rolled out Team Agile Maturity Assessments, enabling teams to self-evaluate and identify growth opportunities.

Education

• Buena Vista University

  Bachelor of Business Administration (BBA)

  2005 — 2008

• La James International College-Johnston

  Cosmetology/Cosmetologist, General

  2003 — 2004

Skills

• Quality Assurance
• Functional Specifications
• Business Analysis
• Risk Management
• Integration Testing
• Test Management
• Manual Testing
• Sdlc
• Testing
• Sharepoint
• Business Requirements
• Customer Service
• Business Process
• Requirements Gathering
• System Integration Testing
• Defect Tracking
• Business Process Improvement
• Test Execution
• Test Planning
• Agile
• Requirement Specifications
• Regression Testing
• System Testing
• Vendor Management
• Software Testing Life Cycle
• Leadership
• Web Testing
• Mainframe
• Benefits Administration
• End-to-End Testing
• Team Building
• Requirements Analysis
• Process Improvement
• User Acceptance Testing
• Test Cases
• Analysis
• Functional Testing
• Health Insurance
• Agile
• Test Strategy