Pamela Kapp

Director Customer Experience | BTL Aesthetics

Role: Director Customer Experience at BTL Industries
Location: Chicago, IL, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Pamela Kapp

Background Award-winning Sales & Marketing Professional • 13+ years’ experience in business development, sales, and marketing focused on driving customer engagement, lead generation, and revenue growth • Served multiple industries (Financial Services, Publishing/Advertising, Aesthetics, Medical Device, Skincare) for global leaders, start-ups and niche markets • Entrepreneurial mindset, skilled in stabilizing any business environment to increase profit and productivity. Specialties Include B2B • B2C • Marketing Operations • Digital Integration • Performance & Growth Marketing Strategy • Creative Direction • Systems Analyst/Strategist • Marketing Automation Systems • Global Campaign Management & Analysis • Content Strategy and Development • Lead Generation Programs & Strategy • Data Analysis + Competitive Analysis • Forecasting, Pipeline Metric Management • Emerging Technologies • Digital Marketing Development • National Product Launches • Relationship Management • Negotiation and Management • Guerilla and Buzz Marketing • Event Production • Event Execution • and more.

Experience

Director Customer Experience
BTL Industries
Mar 2022 — Present · Chicago, IL, US

Contact information

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Current company

BTL Industries

Medical Device · 1.8K employees · Founded 1993 · Stevenage, Hertfordshire, United Kingdom

Founded in 1993, BTL Industries is a privately owned developer and manufacturer of Physiotherapy, Cardiology, and Aesthetic Equipment. With direct offices in more than 90 countries covering 5 continents, BTL currently has over 4500 employees, 600 R&D engineers, and growing. Its primary segments include cardiology, such as holter monitoring and stress test systems, pneumology, physical therapy, and medical aesthetics. BTL’s medical aesthetic line includes non-invasive body shaping technologies for fat cell disruption and body sculpting, as well as advanced systems for skin tightening, cellulite treatment, hair removal and facial therapies. BTL makes its worldwide marketing efforts through direct sales subsidiaries located in over 90 countries on 5 continents, as well as through a network of independent distributors. The US sales are headquartered in Boston, Massachusetts. BTL has a world-class ISO 13485 certified quality system, and is GMP compliant. Many of its products bear CE mark, are US FDA cleared and Health Canada licensed.

btlnet.com

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