Pamela Hemingway

About Pamela Hemingway

I support complex human systems—both technical and emotional—by aligning people, processes, and platforms to perform under pressure and adapt to change.I am a Senior Technical Project Manager and Licensed Marriage & Family Therapist (LMFT) with over two decades of experience leading large-scale IT program and project management efforts, including cybersecurity projects, cloud migration, infrastructure transformation, governance, risk and compliance (GRC), and global delivery, while also supporting human systems through evidence-based, relational work grounded in behavioral health and integrated care.In technical environments, I lead cross-functional and global teams through high-stakes initiatives by strengthening stakeholder management, managing risk, applying disciplined change management, and improving delivery outcomes through Lean process improvement. In clinical practice, I work systemically with individuals, couples, and families to strengthen communication, emotional regulation, and relational functioning under pressure, with a strong emphasis on ethics, clinical documentation, and measurable outcomes.This dual lens allows me to see what others often miss—how misalignment, burnout, unspoken dynamics, and unresolved conflict quietly undermine timelines, security posture, organizational health, and human performance. I bring a trauma-informed, emotionally intelligent, human-centered leadership approach to complex, regulated environments, and I build systems that balance technical excellence with relational integrity.

Experience

1. Senior Project Manager

   Verizon

   Apr 2015 — Present · Wallingford, CT, US

Education

• Southern Connecticut State University

  Master of Science - MS, Marriage and Family Therapy/Counseling

  2014 — 2017

• University at Albany

  Bachelor of Science (BS), Management Information Systems (MIS) & Business Administration

  1990 — 1994

• Mount St. Mary's University

  (MBA), Masters of Business Administration

  2003 — 2006

Skills

• Training Delivery
• Cross-Functional Team Leadership
• Sdlc
• Requirements Analysis
• Project Planning
• IT Outsourcing
• Program Management
• Operations Management
• Business Process
• Project Delivery
• Integration
• Project Portfolio Management
• Resource Management
• Data Center
• Certified Project Manager
• Business Intelligence
• Quality Management
• Outsourcing
• Business Development
• Ms Project
• Team Building
• Management
• Disaster Recovery
• Visio
• Governance
• Business Process Improvement
• Service Management
• IT Strategy
• Information Technology
• Pmo
• Pmp
• Software Project Management
• Leadership
• Crm
• Itil
• Service Delivery
• Process Engineering
• Process Improvement
• Business Analysis
• Global Delivery