Pamela H.

Industry Best Practice Advisor @Edera

Tucson, AZ, US

As an Industry Best Practice Advisor with Edera L3C, I collaborate across federal and commercial healthcare organizations to drive large-scale electronic health record (EHR) modernization and optimization initiatives. I combine expertise in workflow design, data-driven process improvement, and change management to align people, process, and technology for measurable impact.Partner with cross-functional teams to assess current-state operations, identify gaps, and design future-state solutions aligned with industry and federal best practices.Provide strategic guidance on EHR configuration, implementation planning, and adoption strategies to enhance usability and performance.Develop scalable learning programs, mock go-live sessions, and training resources that elevate user proficiency and system readiness.Collaborate with clinical, technical, and operational leaders to streamline workflows, standardize practices, and strengthen data-driven decision-making.Support enterprise and federal transformation efforts that improve system adoption, care coordination, and overall organizational efficiency.

Salesforce

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Udemy

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Western Governors University

Bachelor of Business management, Business Administration and Management, General

Portland Community College

Associates degree, Opticianry/Ophthalmic Dispensing Optician