Pamela H.

Industry Best Practice Advisor | EHR Optimization & Change Enablement | Federal & Commercial Health IT Transformation | Solution Expert

Role
Industry Best Practice Advisor at Edera
Location
Tucson, AZ, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Pamela H.

I’m a healthcare IT and workflow optimization professional with more than 20 years of…

Experience

  1. Industry Best Practice Advisor

    Edera

    Oct 2025 — Present · Tucson, AZ, US

    As an Industry Best Practice Advisor with Edera L3C, I collaborate across federal and commercial healthcare organizations to drive large-scale electronic health record (EHR) modernization and optimization initiatives. I combine expertise in workflow design, data-driven process improvement, and change management to align people, process, and technology for measurable impact.Partner with cross-functional teams to assess current-state operations, identify gaps, and design future-state solutions aligned with industry and federal best practices.Provide strategic guidance on EHR configuration, implementation planning, and adoption strategies to enhance usability and performance.Develop scalable learning programs, mock go-live sessions, and training resources that elevate user proficiency and system readiness.Collaborate with clinical, technical, and operational leaders to streamline workflows, standardize practices, and strengthen data-driven decision-making.Support enterprise and federal transformation efforts that improve system adoption, care coordination, and overall organizational efficiency.

Education

  • Salesforce

    Salesforce Admin Course

    2018

  • Udemy

    Project Management

    2020 — 2020

  • Western Governors University

    Bachelor of Business management, Business Administration and Management, General

  • Portland Community College

    Associates degree, Opticianry/Ophthalmic Dispensing Optician

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