Pamela Emans
Head of Customer Service Delivery @Now
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2018 — Present
Head of Customer Service Delivery @Now
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SKILLS
Stakeholder ManagementContact CentersInbound MarketingPerformance ManagementCapacity PlanningForecastingTeam ManagementWorkforce PlanningOutsourcingChange ManagementService DeliveryBusiness AnalysisProject PlanningGenesysCall CenterAvayaWorkforce ManagementBusiness Process ImprovementResource ManagementCustomer Experience
ABOUT PAMELA EMANS
As someone who has spent the last 15 years driving efficiency and performance in…
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