Pamela Dixon
Human Resource System Analyst @ScribeAmerica
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WORK HISTORY
Human Resource System Analyst @ScribeAmerica
Perform system maintenance by assisting or leading the review, testing and implementation of HRMS upgrades or changes. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Document process and results. Perform production support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements. Make recommendations to improve process/customer service, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. field, payroll, finance). Use project management skills in managing projects. May provide overall project management for a given HR initiative. Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in the development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data. Conducting and suggestion routine data audits. Develop user procedures, guidelines and documentation to be used for training. Train HR and field with the support of education team on new processes/functionality. Train new HRSC and other HR team members as needed. Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques.
EDUCATION
University of Phoenix
Bachelors Degree- Attending, Human Resources Management/Personnel Administration, General
Raritan Valley Community College
Attended, Business Administration and Management, General
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