Pamela B.
Remote Office Manager | VA (Virtual Assistant) | E-Commerce | Prior Auth Nurse | Life-Long Learner
- Role
- Office Manager Booking Specialist at Maxwell Home Inspection Services Llc
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Pamela B.
Hello and thank you for landing on my profile! I’m a remote office manager with 2 years of office management experience of a large home inspection company. I have maintained daily company operations, managed the company\'s Inspection Support Network of clients, and managed the ReviewTec.com platform. Additionally, my 5 years of nursing experience includes insurance prior-authorizations at a 98% approval rate, direct patient care, acute care nursing, and supervision of nursing home nursing staff. I look forward to connecting with you and hope you have an amazing day!
Experience
Office Manager Booking Specialist
Maxwell Home Inspection Services Llc
Apr 2021 — Present · US
Successfully manage the ISN platform increasing clientele from 300 to clients in 24 months, catering to the diverse client preferences and minimizing conflicts. Successfully increased customer satisfaction from 80% to 100% in 6 months by providing exceptional customer service and support- Continuously maintain excellent verbal and written communication skills, including email management, to effectively interact with colleagues, clients and vendors- Creatively plan, manage…
Education
Excelsior University
Associate of Science - AS
WSWHE BOCES
Practical Nursing Career Diploma
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