Pam Dechert

Manager of Sase Delivery & Operations @Lumen Technologies

Indianapolis, IN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Manager of Sase Delivery & Operations @Lumen Technologies

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US

EDUCATION

N/A

Indiana University Indianapolis

Graduate Studies, Nonprofit Management, Public Policy, Fundraising

N/A

Indiana University Indianapolis

Master of Public Administration - MPA, Nonprofit Management

1989 — 1993

Saint Mary-of-the-Woods College

BA, Pre Law, Journalism

SKILLS

Program ManagementSalesforce.comEnterprise SoftwareBusiness AnalysisStrategic PlanningNonprofit TechnologyFundraisingMarketing StrategyPhilanthropyBusiness DevelopmentOnline MarketingNonprofitsDirect MarketingMarketingSaasAccount ManagementTechnical WritingStrategic ConsultingManagement ConsultingSalesStrategic PartnershipsCrmSales ProcessConsultingLeadershipNon-ProfitsSales OperationsProfessional ServicesStart-UpsTeam LeadershipEmail MarketingIntegrated MarketingPublic Speaking

ABOUT PAM DECHERT

I have spent my career helping companies and nonprofit organizations succeed in both my professional and volunteer roles by leveraging technology. Colleagues and clients would tell you that I am an engaging, collaborative, and strategic leader of high-performing Professional Services teams. Focused on creating and delivering operationalized and scaleable Professional Services and Customer Success initiatives that deliver an exceptional client experience. With a deep background in sales, technology strategy consulting, nonprofit leadership, fundraising, services operations, project and change management, I ensure that the right services are delivered to the right people at the right time. Relationships are key for me - blending customer success and professional services leadership with relationship building both within the team and with my customers - is at the heart of everything I do.My outside interests focus on volunteering, reading, hiking, supporting public education, and growing the number of women serving in leadership in both the public sector and in government. I am also a huge Star Trek fan!

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