Pam D.

Global HR Program Manager

Role
Senior Lead Program Manager - HR Solutions and Transformation at Lumen Technologies
Location
Bellevue, WA, US
LinkedIn followers
500 followers

About Pam D.

Hands on HR professional with 15+ years of experience managing improvement initiatives, delivering tangible technical and business outcomes through enhanced processes, systems, and globally scalable operations. Leverages change management and HR manager experience to ensure compliance, governance, and efficiency. A collaborative innovative thinker that executes while effectively building relationships with cross-functional teams. Adept at navigating fast-paced, ambiguous environments, managing shifting priorities, and solving complex challenges. Proven track record across various industries including technology, manufacturing, telecommunications, medical devices, and defense.Successfactors, SAP, MS Vacation, Resumix, Workforce Software, Workday, Leave, Time & Attendance reporting tools

Experience

  1. Senior Lead Program Manager - HR Solutions and Transformation

    Lumen Technologies

    Jun 2025 — Present

    Program Manager for Strategic Workforce Planning and AI Human Agent Talent Mapping Pilots, driving data‑informed talent strategy to support evolving AI‑assisted operations and future workforce needs

Education

  • Bentley University

    HR Management Certification

  • Marist College

    Bachelor's - Psychology

  • Lesley University

    Masters Degree- Business

Skills

  • Human Resources
  • Project Management
  • Recruiting
  • Onboarding
  • Hiring
  • Organizational Development
  • Business Process Improvement
  • HR Transformation
  • Deferred Compensation
  • Sourcing
  • Organizational Design
  • Program Management
  • Personnel Management
  • Change Management
  • Process Improvement
  • Performance Management
  • Cross-Functional Team Leadership
  • Employee Relations
  • HR Consulting
  • Mergers
  • Compensation & Benefits
  • Telecommunications
  • Global Mobility
  • Integration
  • Payroll
  • Workforce Planning
  • Talent Management
  • Compensation & Benefit
  • Hris
  • HR Policies
  • Mergers & Acquisitions
  • Vendor Management
  • Management
  • Leadership
  • Employee Engagement
  • Coaching
  • Employee Benefits
  • Human Resources Information Systems (Hris)
  • Benefits Administration
  • Talent Acquisition

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Pam D. — Senior Lead Program Manager - HR Solutions and Transformation at Lumen Technologies in Bellevue, WA, US | Unifers