Pam T.

About Pam T.

Organizational Change Management (OCM) consultant with extensive experience in change…

Experience

1. Organizational Change Manager

   Pacific Life

   Feb 2020 — Present

   Currently leading OCM initiatives with primary focus on enterprise-wide Data Governance program. • Partner with C-Suite Executives, Middle Managers and SMEs to drive adoption of culture and mindset changes to improve data literacy and data quality across the organization.• Build awareness of the importance of trusting your data, and desire and knowledge of knowing its source, using it to make data-driven decisions, and protecting it as a company asset.• Develop Data Literacy Learning Journeys with the premise that you must understand our business before you can fully leverage our data. • Collaborate with Division Data Governance Managers to stand up Data Stewardship and Data Owner Network with continuous improvement in mind; gather feedback and use metrics to define and refine path forward.• Socialize new data governance standards with roadshows, articles, webinars, etc.Led OCM activities for a Strategic Sourcing program across three divisions (Corporate, Retirement Solutions Division and Life Insurance Division) resulting in a scalable business model, positioning IT to meet changing business needs without resource capacity limitations. • Applied a structured methodology (modified PROSCI) and created OCM work plans for 20 application areas/workstreams• Collaborated with Product Owners and SCRUM Masters to incorporate training and communications into sprints and backlog at a product level • Coached SMEs and Middle Managers on identifying potential barriers and resistance and managing through them, as well as on ownership and accountability of new processes• Supported creation and delivery of “Day 1: Ways of Working” sessions to showcase and discuss how to work efficiently and effectively in an outsourced onshore/offshore model