Pam Potter
Customer Focused Leadership, Driving Operational Excellence and Quality Service
- Role
- Senior Operations Executive at Televerde
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Pam Potter
A leader in sales, marketing, and operational excellence with over 20 years of experience leading and building strategies that delight customers and exceed revenue goals. A problem solver and solution builder helping customers maximize value using Agile principles and Lean methodologies.
Experience
Senior Operations Executive
Feb 2020 — Present · Phoenix, AZ, US
Dedicated and results-oriented Senior Manager with a proven track record in driving operational excellence and quality management initiatives. Adept at implementing strategies that optimize processes, enhance productivity, and elevate organizational performance. Leveraging a robust background in strategic planning, continuous improvement methodologies, and cross-functional collaboration, and demonstrated leadership in cultivating high-performance teams and fostering a culture of continuous improvement. With over 20 years of experience in professional services organization, ensuring the highest standards of service delivery, client satisfaction, and operational excellence.
Education
Grand Canyon University
Master of Business Administration (M.B.A.), Organizational Leadership
2014 — 2016
University of Phoenix
Bachelor of Science, Management
2009 — 2012
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