Pam Falkner Hartigan
Director of Business Development @Bookminders
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WORK HISTORY
Director of Business Development @Bookminders
Proud to be a part of Bookminders, an industry leader in outsourced bookkeeping!\\\\nWe provide timely, accurate and cost-effective bookkeeping for a variety of nonprofits and small businesses in Pittsburgh, Philadelphia, Southern New Jersey, and Baltimore. Our unique approach affords work-life balance to our staff of degreed accountants, while providing clients access to highly skilled professionals they otherwise couldn\'t outside sales and business development initiatives in addition to overseeing referral sales and initial lead processing functions.\\\\n•Establish and maintain over 250 strategic business relationship with C-Level and key decision makers within referral relations and client accounts.\\\\n•Oversee customer relationship requirements encompassing business issue resolution and service processes.\\\\n•Maintain responsibility for training and procedure development and implementation.\\\\n•Manage staff of work at home accountants, including training, quality assurance and progress reviews.\\\\n•Maintain direct responsibility for client full general ledger accounting systems for both nonprofit and for-profit entities.\\\\n*Provide key decision makers with account analysis and other management tools.\\\\n•Directly responsible for the setup of new clients to QuickBooks and Bookminders system.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Washington and Jefferson College
BA, Business Adminstration / Accounting
ABOUT PAM FALKNER HARTIGAN
With over 30 years of experience in business development, operations and accounting, I…
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