Pam Cleff
Director Global Customer Experience @Performance Health
Naperville, IL, US
EMAILS
MOBILE NUMBERS
+16•••••••79
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WORK HISTORY
Mar 2023 — Present
Director Global Customer Experience @Performance Health
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EDUCATION
1991 — 1995
University of Illinois Urbana-Champaign
Bachelor's degree, Consumer Economics, Spanish minor
N/A
University of Illinois Urbana-Champaign
Bachelor of Science (B.S.)
SKILLS
Liveperson Chat SoftwareEmployee RecognitionHiring EmployeesTeam BuildingQuality AssuranceProductivity CoachingProject ManagementConcurOnline HelpBudgetsMentoring of StaffManagementIncrease ProductivityConducting InterviewsBasecampCross-Functional Team LeadershipCustomer SatisfactionAs400 SystemOnline FraudCoaching StaffBlue PumpkinKronos TimekeepingTeam ManagementRightnowCall Center DevelopmentProcess ImprovementCustomer ServiceExpense ReportsSoftphoneCross SellingBudget ProcessCall CentersBusiness Development
ABOUT PAM CLEFF
Experienced Contact Center senior leader with a demonstrated history of working in the…
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