Paulina Armel
Next-gen technology | XR solutions | User-centric | UX/UI design
- Role
- Medical Application Specialist at apoQlar medical
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Paulina Armel
Passionate, creative, and resilient biomedical engineer with experience in biomedical market analysis, leadership, graphical user interfaces, and customer care. Inspired by the health inequity in my home country after being in close proximity to life-and-death situations as the daughter of a trauma surgeon, I strive to improve holistic clinical care worldwide by bringing next-gen technologies, patient-centric approaches, socially conscious practices, and entrepreneurship together.
Experience
Medical Application Specialist
May 2022 — Present · Miami, FL, US
Responsibilities: • Deliver product demos and manage customer interactions from beginning to end for medical and medical education customers • Manage product support inquiries from our customers • Specify customer requirements for new product development (software) projects or product enhancements • Collaborate with our sales representatives in the field to create a high-functioning medical product feedback loop that influences product direction • Manage product support inquiries from our customers • Collaborate with marketing and development teams to share customer feedback and market insights • Maintain and expand our Customer Relationship Management (CRM) processes to ensure data integrity and oversight of the customer base • Conduct customer onboarding and product training sessions • Occasionally perform on-site service visits with customers and collaboration partners
Education
University of Florida
Biomedical engineering, Biomedical/Medical Engineering, 4.00/4.00
2018 — 2019
Florida International University - College of Engineering & Computing
Bachelor's degree - Summa Cum Laude, Bioengineering and Biomedical Engineering, 3.96/4.00
2019 — 2022
Université catholique de Lyon
French Language and Literatue, 17.5/20.0
2017 — 2018
Colegio Colombo Britanico
IB Diploma, Chemistry, Physics, Mathematics, English, Spanish, Psychology, 6.75/7.00
2013 — 2017
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