Palle Petersen

About Palle Petersen

I lead Microsoft\'s Global Readiness team. We develop the policies, standards, and guidance for creating products that are culturally adapted and work for every person and organization on the planet. We work to ensure that products maintain brand trust by using local standards, language, imagery, and geographic references that are inclusive, compliant, respectful of local culture.

Experience

1. Director - Global Readiness Program

   Microsoft

   Aug 2018 — Present · Redmond, WA, US

   I help Microsoft teams design products that are globally compelling and functional, but respectful of local customs and cultures. I have three main accountabilities:1. Provide guidance to internal engineering, localization, and marketing teams on geopolitical and global requirements on international legal localization requirements, extent of localization, language fallback, cultural sensitivities, and global cultural incident management. Ensure teams meet compliance requirements and guidelines for cultural sensitivity, internationalization, and geopolitical content working with developers, engineers, localization PMs, and marketers internally in Microsoft as well as Microsoft\'s commercial technology partners and customers.3. Drive strategies to ensure engineering and marketing teams use inclusive terminology and adapt authoring for international audiences.

Education

• University College Dublin

  Certificate, Technology Management and Innovation

  2004 — 2005

• Aarhus University

  Master of Arts - MA, International Business Communication

• University of Washington

  Certificate in User Centered Design, Human Centered Design and Engineering

  2011 — 2012

Skills

• Software Quality Assurance
• Terminology Management
• Content Management
• Quality Assurance
• Globalization
• Trados
• Technical Documentation
• Program Management
• German
• Technical Translation
• Machine Translation
• Translation Management
• Danish
• Language Services
• Linguistics
• Release Management
• Budgets
• Outsourcing
• Localization
• Community Outreach
• Manuals
• Intercultural Communication
• Virtual Teams
• Scrum
• Website Localization
• Localization Testing
• Budget Creation & Management
• Internationalization
• Agile Project Management
• Product Management
• Vendor Management
• Foreign Languages
• Multilingual
• Project Management
• Agile Methodologies
• Management
• L10n
• Process Engineering
• Translation
• Terminology