Pallavi Rao

About Pallavi Rao

INDIA Operations Management | Partner Programs | Client & Project Management | Risk…

Experience

1. COO & Managing Director at Logicmatter

   Logicmatter

   Aug 2010 — Present

   LogicMatter is a data management & reporting company with expertise in building automation solutions. LogicMatter has developed data management solutions for customers in healthcare, logistics, education, & Manufacturing. As COO & part of the start up journey from the onset meant play multiple roles, being creative, agile and a quick learner to support the needs of the business at all times. In short, get things done. Project Management - Managed multiple Service projects with customers in US, Europe & India HR - Responsible for talent management - Recognize gaps in technical competency & risk assessment - Created and implemented Policies & guidelines - Authored the Soft skills Manual for training Partner Program - Lead end to end process to qualify business for Microsoft Silver Competency for Data Analytics - Management of Microsoft Partner program & benefits Finance - Responsible for budgets and projections - Management of cash flow & figuring out innovative ways to work within budgets - Banking & Payroll Sales and Marketing - Creating Marketing content & social media - Lead generation - Facilitated website update IT & Infrastructure - Facilitated set up of IT infrastructure for the organization - Day to day management of IT & cloud infrastructure working with the IT team Corporate - Responsible for end to end process in FDI & ODI - Liaison with Legal & CPA to comply with governing bodies - Responsible for helping LogicMatter India qualify for T-Hub (first of its kind incubator in India)- Leveraged networks in T-Hub and Women Entrepreneurship hub for opportunities to showcase the business. Widely networked in the Start Up environment with T-Hub, We-Hub (incubator for Women) & HYSEA (Hyderabad Software Enterprise Association) US Ops - Managing bookkeeping for the US company with Quickbooks (Proficient in QB)- Managing Federal & Excise tax for the US company - Managing Payroll - Active role in Strategic business planning

Education

• The Wharton School

  Entrepreneurship Acceleration Program, Entrepreneurship/Entrepreneurial Studies

  2018 — 2019

• St. Anthony's Girls High School, Mumbai

  High School

  1980 — 1989

• ICFAI University

  Post Graduate Diploma in Business Management

• Ramnarain Ruia College

  Bachelor of Arts (B.A.), Economics and Statistics

  1989 — 1993

Skills

• Business Process
• Customer Relationship Management (Crm)
• Business Process Improvement
• Bpo
• Operations Management
• Operational Excellence
• Crm
• Project Management
• Vendor Management
• Team Management
• Management
• Requirements Analysis
• Cloud Computing
• Business Intelligence
• Business Strategy
• Negotiation
• Call Centers
• Business Development
• Strategy
• Business Analysis
• Service Delivery