Pallavi Mohan
Experience Designer - Verizon | HFI-CXA CUA™ | User-Centric Design Solutions
- Role
- Sr Experience Designer at Publicis Sapient
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pallavi Mohan
At iQuanti, leadership in UX design has been transformative, ushering in a user-first philosophy that has tangibly accelerated product timelines and heightened user engagement. Facilitating workshops and partnering with UX Researchers, our team has refined the ALPS product\'s design system, leading to a significant efficiency gain.With a focus on empathy and ideation, our collaborative efforts have yielded the successful rollout of six features and two product segments. This dedication to optimizing experience design not only meets but surpasses stakeholder expectations, underpinning iQuanti\'s commitment to delivering excellence in digital products.
Experience
Sr Experience Designer
Oct 2024 — Present · Bengaluru, IN
Onsite on VerizonLead CX Designer for a key customer-facing product line within the Verizon ecosystem, shaping experiences for 115M+ customers (4Q25).• Led end-to-end experience strategy and execution, driving engagement growth from 13.8% to 47.9%• Identified and prioritized high-impact product improvements aligned with org-level KPIs• Partnered with User Research to plan and conduct 12+ usability sessions, translating insights into scalable UX enhancements• Directed integration strategy for a new design system within a legacy product environment.• Nominated in two categories at the Global Experience Principle Awards 2025
Education
G. D. Public Sr. Sec. School
Intermediate/ +2 (CBSE), PCM
2006 — 2010
Indira Gandhi National Open University
Bachelor of Arts (BA) in Animation & Visual Effects, 2D/3D Animation
2010 — 2013
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