Pallavi Kumar
Prosci Certified Change Practitioner | Digital Transformation | Accenture
- Role
- Change Management Analyst at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pallavi Kumar
I\'m a storyteller at heart and I seek the human element and the story in all that I…
Experience
Change Management Analyst
Oct 2023 — Present · Bengaluru, IN
Change Practitioner for the legal wing of a global IT firm, transitioning from an on-premise to a cloud solution for various tools – Policies,Blocked Party Screening, Legal Compliance Management, AI-enabled Legal Toolo Developed and refined a comprehensive change management strategy to effectively deliver training and communication initiatives across various toolso Designed and maintained various collateral - a detailed toolkit, updated quarterly, as a centralized resource to guide the policies community in adoptingthe new website and ways of working, consolidated an FAQ document to support back-end users in navigating the new system, and established a BestPractices Checklist to ensure consistent and efficient use of the new cloud solution for the Policies websiteo Spearheaded and facilitated training sessions for the policies community, addressing queries and providing clarity on the new website functionalitieso Developed a comprehensive job aid for the organization\'s Denied Party Screening & Legal Compliance Management applications, enhancing useradoption and improving navigation of the new systemo Played a key role in designing and implementing an AI-enabled legal chatbot to assist end-users with legal queries, driving a large-scale initiative to unifyand optimize the organization\'s legal operations
Education
St. Francis College for Women
Master of Science - MS, Applied Psychology
2017 — 2019
St. Francis College for Women
Bachelor of Arts - BA, Psychology
2014 — 2017
Xavier Institute of Management(XIM Bhubaneswar)
Master of Business Administration - MBA, Business Management
2019 — 2021
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