Pallavi Tiwari

Implementation Analyst-us Payroll & Tax @Rippling

Bengaluru, IN

Client Data Migration: Led end-to-end migration of complex US payroll data from legacy systems and third-party providers into the company’s SaaS platform, ensuring accuracy, completeness, and alignment with client-specific requirements. Discrepancy Resolution: Identified, analyzed, and resolved payroll tax discrepancies and data issues proactively, maintaining high standards of compliance and data integrity. Tax Compliance & Reporting: Managed intricate payroll tax processes, including multi-state filings, amendments, and timely reporting, ensuring clients remained compliant with federal, state, and local regulations. Stakeholder Communication: Acted as the primary liaison between clients and internal engineering/product teams to translate business and operational needs into system configuration and technical specifications. Project Management: Oversaw implementation timelines and deliverables, coordinated cross-functional teams, and ensured successful go-lives for multiple clients across diverse industries. Subject Matter Expertise (SME): Served as the SME for payroll tax-related matters, providing guidance to internal teams and supporting resolution of escalated client issues. Training & Onboarding: Trained and mentored new hires on payroll systems, tax compliance processes, and client interaction best practices, supporting team scalability and knowledge retention.

University of Mumbai

BMS, Human Resource