Pallavi Prasoon
Product & Technology evangelist PSPO®| IT Service Management (ITIL® ) | Business Solution Expert | IT Leader |
- Role
- Business Process Analyst at TD
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Pallavi Prasoon
Business analyst with 9+ years’ experience in SDLC, Agile, and SQL, delivering automated…
Experience
Business Process Analyst
Jul 2024 — Present
Analyzed business challenges and automated reconciliation processes through detailed data mapping and GCA string mapping to Account ID in ARC\'s Oracle, demonstrating strong SDLC and business systems analysis abilities. • Implemented automation and process improvements that reduced reconciliation time by 30% and increased data accuracy, aligning technical solutions with business requirements. • Defined detailed business requirements and collaborated with 10+ stakeholders, streamlining technology operations and improving process efficiency by 15% while utilizing process flow diagrams and requirements documentation. • Resolved 95% of workflow issues through proactive analysis, enhancing system stability and efficiency by 30% while supporting cross-functional team collaboration. • Facilitated requirement gathering sessions and evaluated project feasibility, increasing project success rates by 20% and ensuring configurations met user and system needs. • Led 15+ meetings with client SMEs to clarify business requirements, contributing to well-documented specifications and effective consultation for automated systems. • Guided project teams throughout the lifecycle, ensuring alignment with business strategies and optimizing processes by 20% through clear communication and change management. • Utilized market analysis expertise to enhance portfolio performance, achieving a 20% increase in business value and demonstrating robust analytical and problem-solving skills.
Education
BMS Institute of Technology and Management
Bachelor of Engineering - BE, Information Science and Engineering
2010 — 2014
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