Pallavi Joshi
Security Consultant @ IBM | IT Infrastructure Management | AWS Certified Cloud Practitioner
- Role
- Security Consultant at IBM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pallavi Joshi
Currently working at IBM as a Security Consultant and Network Security Specialist, contributing to firewall troubleshooting, maintenance, and VPN design. Skilled in managing Fortigate, Checkpoint, and Paloalto firewalls, as well as IPS devices like Zscalar and McAfee. Experienced in using tools such as ServiceNow, IBM Tivoli, and SolarWinds to support IT infrastructure management. Holds a Bachelor of Technology in Information Technology from the University of Petroleum and Energy Studies. Brings strong communication, documentation, and problem-solving skills, enabling effective collaboration with team members and clients in a dynamic environment. Dedicated to delivering sustainable and efficient network security solutions.
Experience
Security Consultant
Oct 2017 — Present
Executed hands-on troubleshooting and maintenance for Fortigate, Checkpoint, and Paloalto firewalls, reducing downtime by 25 hours annually.• Worked with multiple ticketing tool such ServiceNow, IBM Tivoli, SolarWinds• Knowledge in IPSEC VPN design connection and configuration.• Experience in IPS devices such as Zscalar, McAfee.• Detail oriented and ability to multi-task in a highly dynamic environment.• Interpersonal skills with good rapport within team and with the clients.• Great communication skills with attention to details.• Problem solving and analytical skills in understanding a problem, investigating it and delivering a suitable solution for it.• Good at documentation of all the work-related documents.• Responsible for maintaining firewall day to day activities and handling Incident management, change management and problem management.• Expertise in a wide range of security tools, risk management strategies, and compliance frameworks, with a focus on proactive threat mitigation.• Expertise in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.• Expertise in Handling Severity Incidents from Customer and other support team on ad-hoc basis.• Adept at diagnosing and resolving complex technical issues, implementing security protocols, and optimizing network performance.• Led BAU activities as a shift lead within a team.
Education
St. Ann's School
High School
2008 — 2013
UPES
Bachelor of Technology, Information Technology
2013 — 2017
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