Pallavi Ganguly

About Pallavi Ganguly

I thrive at the intersection of strategy, operations, and people. With 13+ years of experience across food technology, content management, banking, insurance, and retail, I have led diverse teams to deliver operational excellence, innovate processes, and create measurable impact.My journey began with a Diploma and Bachelor’s Degree in Food Technology, complemented by internships at industry leaders like Mother Dairy, where I gained hands-on experience in large-scale operations and quality management. Over the years, I expanded my expertise into content, mortgage, insurance, and retail banking operations, combining analytical rigor with a passion for process improvement.Currently, as Operations Team Manager at Amazon, I drive efficiency, mentor high-performing teams, and implement scalable solutions that enhance customer experience. My postgraduate degree in Operations & Strategy from IIM Kozhikode, along with Lean Six Sigma Green Belt and Stanford Design Thinking certifications, equips me to tackle complex challenges and design innovative, impactful solutions.I am motivated by transformational leadership, mentoring teams, and building operational systems that empower people while delivering results. My career has been shaped by resilience—navigating career breaks, cross-industry transitions, and evolving business landscapes—which fuels my aspiration to lead initiatives that combine strategy, innovation, and human potential.

Experience

1. Operations Team Manager

   Amazon

   Jul 2022 — Present · Pune, IN

Education

• Sant Longowal Institute of Engg. & Tech., Longowal

  Bachelor of Engineering - BE, Food Technology and Processing

• Sant Longowal Institute of Engg. & Tech., Longowal

  Food technology, Food Technology and Processing

• Indian Institute of Management, Kozhikode

  Master of Business Administration - MBA

  2019 — 2021