Pallavi Divya

About Pallavi Divya

At Dell, our team excels in providing tailored IT solutions across the ANZ region, focusing on client and infrastructure services and software solutions. With an MBA in Software Enterprise Management and a deep understanding of computer science, I leverage my expertise to drive large enterprise deals and build solid relationships with key decision-makers.My core competencies include end-to-end sales and key account management, where I collaborate with various stakeholders. The goal is to align our offerings with the client’s IT infrastructure needs, ensuring we deliver impactful solutions that support their business growth and technological advancement.

Experience

1. Sales Account Manager

   Dell Technologies

   Jan 2020 — Present · IN

   End to End Enterprise account lifecycle management for Australia and New Zealand(ANZ) markets. Area of operations included providing Client solutions(Laptop, Desktop, Workstation, Infrastructure solutions (Server, storage,Networking and cloud services) and Software Solutions(Adobe,Foxit,Cyberlink, Microsoft Office and McAfee) of IT for business. Primary ownership for unearth, managing and closing large value enterprise deals in ANZ region for team. Working closely with key decision makers such as General Mangers, CTO, IT managers, IT technician,3rd Party IT Companies to understand the IT infrastructure, New upgradation, expansions plans to provide solutions. Collaborating with multiple external and internal stakeholder for end to end fulfillment. Configuring systems and formulating quotes as per customer requirements. Consistently secured new accounts, resulting in increase in year over year revenue. Working on Salesforce.com(SFDC) for maintaining business insights, Opportunities, Leads management,Account management and other customized business tools. Formulated trusted relationships with key accounts (Average 600 accounts and 500 leads per quarter). Expanding relationships with existing customers by continuously proposing solutions that meet their objectives. Developing trusted relationships with a portfolio of major clients to ensure they do not turn to

Education

• C - DAC, NOIDA , (Ministry of IT)

  MBA - Master of Business Administration, MBA

  2012 — 2014

• Punjab Technical University

  BTech - Bachelor of Technology, Computer Science engineering

  2008 — 2012