Pallavi Dhawan

About Pallavi Dhawan

I am a Neurolinguistic Programming (NLP) certified professional with 20 years of experience in Training, Migrations, Instructional Design, Collections, Client Servicing, Sales and Behavioral skills. Adept in assessing the client requirements and designing solutions for the problem identified. Proficient at implementing innovative methods to bring about significant changes in the organisation by organising training and development activities at all levels. Proficient skills in designing and developing Competency Based Learning Systems, expertise in building training curriculum and develop customised modules.Proved instrumental in organising various activities for employee motivation. I possess excellent interpersonal skills and I am an extremely committed and hardworking professional with a skill to bring about challenging and innovative learning atmosphere which empowers the active learner and helps in delivering quality output.Specialties:* Insurance: Introduction in Property and Casualty insurance (INTRO 320) from the The Institutes, USProperty and Liability Insurance Principles (ANIS 21) from the Institutes, USFLMI Level 1 (Fellow, Life, Management Institute) from LOMA, USInsurance Management from Amity Business SchoolHDFC Life Young Managers Program(Train the Trainer, certification training conducted by HDFC Life at Amity University)* Basic Practitioner of Neurolinguistic Programming from The National Federation of Neurolinguistic Psychology.* Advertising and Public Relations*B.Ed from National College of Education, Dehradun* Business Leadership Program (XLRI)*Certification in Learning and Development (AON Hewitt)* Destination related trainings for Short and Long Haul.

Experience

1. Project Manager

   Optum

   Nov 2021 — Present · Noida, IN

Education

• Amity Business School

  Insurance Management

  2003

• LOMA

  FLMI Level 1

• Delhi University

  Bachelors in Political Science (Hon) from Delhi University, Political Science

  1996 — 1999

• National College of Education, Dehradun

  B.Ed.

  2002

• The Institutes

  INTRO 320- Introduction to Property and Casualty Insurance and AINS 21- Property and Liability Insur

  2010 — 2011

• Modern School

  Arts

  1983 — 1996

• XLRI Jamshedpur

  Business Leadership Program

  2009

• South Delhi Polytechnic

  Post Graduate Diploma in Advertising and Public Relations

  1999 — 2000

Skills

• Sdlc
• Internal Audit
• Vendor Management
• Research
• Content Management
• Gap Analysis
• Project Management
• Migrations
• Customer Service
• Soft Skills
• E-Learning
• Team Management
• Bpo
• Life Insurance
• Nlp
• Property & Casualty Insurance
• IT Service Management
• Quality Management
• Key Account Management
• Hiring
• Instructional Design