Pallavi Chandra
Director, Single-Family Market Engagement
- Role
- Director, Single-family Market Engagement at Fannie Mae
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Pallavi Chandra
Within the Sales process, performance & insights team, we are working on business transformation through process re-engineering, pattern recognition and thoughtful commentary on what we are hearing from our customers.By measuring key performance metrics & presenting them where they matter and can Telling a data driven story has never been more critical to the business than now and our team is focused on writing it.Our team successfully straddles product management and business data reporting and is uniquely placed to find innovative solutions for our business partners.PMPYellow Belt in Six Sigma Certification.ITIL V3 Foundation CertifiedISEB Certification in Business AnalysisSpecialties: Core Competencies include but are not limited to• Salesforce • System development life cycle • IT Delivery Management and ITIL principles •Functional Team Management • Research and Analysis
Experience
Director, Single-family Market Engagement
Nov 2017 — Present · Washington, DC, US
Responsible for Sales Process, Sales Performance and Strategic Data Insights. Our horizon spans across business operations with an aim to bring efficiency, transparency and surfacing strategic insights.
Education
Allahabad University
Masters; Bachelors of Science
1992 — 1995
IMS, DAVV, Indore
MBA, Business Administration
1995 — 1997
Skills
- Microsoft Office
- Sfdc Apex
- Customer Service
- Sfdc Community Implementations
- Staff Development
- Public Speaking
- Requirements Gathering
- Salesforce Communities
- Operations Management
- Budgets
- Coaching
- Change Management
- Banking
- Team Management
- Crm
- Itil
- Customer Relations
- Salesforce.com Implementation
- Integration
- Salesforce.com
- Management
- Team Building
- Business Analysis
- Mentoring
- Project Management
- Strategic Planning
- Project Planning
- Sfdc Process Builders
- Requirements Analysis
- Project Implementation
- Business Strategy
- Leadership
- Vendor Management
- Sfdc
- Training
- Quality Assurance
- Analysis
- Process Improvement
- Team Leadership
- Sdlc
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