Rajat Paliwal
Manager at Citi
- Role
- Manager at Citi
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rajat Paliwal
Experienced in analysing data using SAS/Python/SQL and other resources in support of a variety of analytic solutions.# Strong programming skills in SAS/HIVE/PySpark/SQL and visualization tools like Tableau# Proficiency in extracting required data for analysis from multiple source systems (using SQL, HDFS), data manipulation & data wrangling (SAS, R, HIVE, Tableau etc.)
Experience
Manager
Jun 2023 — Present · Bengaluru, IN
Member of the Journey Analytics team, collaborating closely with cross-functional teams to democratize the Journey Analytics platform.+ Integrating diverse customer data from Digital, IVR, Branch, Calls, and Chats for unified, accessible analysis. Empowering teams across functions with insightful omnichannel understanding.+ Call 360 : provides a comprehensive view of customer interactions before and after calls, aiming to identify customer intentions and decrease the percentage of calls classified as \'unknown\' reasons
Education
Cambridge School, Greater Noida
Intermediate, PCM
2009 — 2010
I.T.S Engineering College
Bachelor of Technology (B.Tech.), Computer Science
2011 — 2014
Skills
- Html
- Data Structures
- C
- Android
- Jcl
- Visual Basic
- Core Java
- Pl/Sql
- Dreamweaver
- Sas
- Sql
- English
- Wps
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