Palak Mohta
Business Analyst @ Cognizant | MBA in Business Analytics | Aspiring Product Manager
- Role
- Business Analyst at Cognizant
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Palak Mohta
I’m a results-driven professional with hands-on experience in business analysis, product…
Experience
Business Analyst
Sep 2023 — Present · Chennai, IN
Collaborated with stakeholders to prioritize product features on DevOps and production support for Telstra, Australia\'s largest telecommunications provider, enhancing privacy compliance, fraud detection, data encryption within the Salesforce stack.•Participated in Capability Exploration, Epic Creation, Story Prioritization, Daily Scrum Meetings, Capacity Planning.•Led Sprint Planning, Backlog Grooming, and PI Planning sessions to ensure timely delivery of product enhancements.•Created detailed User Stories and Acceptance Criteria, aligning Business Goals with Product Development outcomes.•Contributed to Release Roadmaps, integrating Cross-Functional feedback to refine Product Features.•Partnered with Stakeholders to analyze pain points and deliver solutions, enhancing end-user satisfaction.•Developed a Generative AI use case prioritization framework, supporting data-driven decision-making for BA activities.•Gained introductory knowledge of Sales cloud, Service cloud, HealthCloud, and CPQ.•Completed industry domain training in Life Sciences, Telecommunications,and Banking.
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