Palak Mangla
Assistant Manager- Genpact | Summer Intern- Deloitte USI | MDI-Gurgaon PGDM’24
- Role
- Assistant Manager- Lean Digital Transformation at Genpact
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
About Palak Mangla
Palak is a recent MBA graduate from MDI, Gurgaon, specialising in strategy, currently…
Experience
Assistant Manager- Lean Digital Transformation
May 2024 — Present · Gurugram, IN
Led digital strategy development and end-to-end program management for the I2C (Invoice to Cash) service line supporting 350+ FTEs. • Spearheaded initiatives leveraging process mining, machine learning, and automation to drive operational excellence and client value.• Predicted $14M in additional value by increasing payment prediction accuracy from 10% to 50%.• Led two Lean Kaizen and VSM (Value Stream Mapping) events, generating 40+ improvement ideas and achieving $2.5M+ in client cost reduction.
Education
Management Development Institute, Gurgaon
Postgraduate Diploma in Management
2022 — 2024
Amity University, Noida
Bachelor of Technology - BTech
2015 — 2019
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